Trustworthy AI for public services
An open-source retrieval tool that benchmarks better than the models it improves on, for public bodies to run on their own digital infrastructure.
I untangle hard problems and turn them into coherent strategies and products, built on evidence, technology and behavioural economics.
Work spanning government, industry and the public sector.
uplift in debt-mitigation actions for a not-for-profit lender.
Randomised controlled trialLifted app conversion by 75% for a leading UK bank, with gains in customer retention and satisfaction.
Tested how to raise intergenerational Welsh-language transmission between parents and children, with the Welsh Government.
Reduced teacher attrition and improved student outcomes in low-income schools.
An open-source retrieval tool that benchmarks better than the models it improves on, for public bodies to run on their own digital infrastructure.
A report picked up by the Department for Education that helped open minister-level discussions on how early-years care is funded.
A pension-engagement pilot that generated £1.3M in additional assets under management, while improving customers’ financial wellbeing.
AI products that make people better at what they do, designed by a behavioural scientist with a decade of experience in human behaviour.